Overflow

How We Can Help

If your current call centre experiences high volumes of call traffic and you are finding yourself struggling to cope, Safeguard have the facility to take the calls on your behalf with the confidence that they will be dealt with in the same professional manner.

Most recently with the COVID 19 crisis, Safeguard have a provided the call overflow service to several major companies across the country. All calls were dealt with appropriately and full comprehensive reports were logged ready for a clean handover